Why am I getting an email saying - Connector at Wink Reports requires attention.

Why am I getting an email saying - Connector at Wink Reports requires attention.

There are many reasons why you would be receiving an email. 

What Wink is saying is that we are unable to connect/synch to your server - SimPro, ServiceM8, etc.

Reasons:
1. The Connector- SimPro, ServiceM8, etc has rolled out a new update causing the Token to become invalid.
2. Network Outage - We have a grace period of 8 hrs but if the outage is longer it will need reconnecting
3. The Person who set up the connection has changed their password in SimPro, ServiceM8, etc causing the Token to become invalid
4. The Person who set up the connection has left the company causing the Token to become invalid.
5. The Token is out of synch therefore not allowing Wink to synch with the server.
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